What Is This Thing Called Theory of Constraints and How Should It Be Implemented? is a business and management book by Eliyahu M. Goldratt that explains the Theory of Constraints as a practical method for identifying the factor that limits an organization’s performance and using it as the starting point for improvement. Rather than presenting TOC as an abstract theory, Goldratt focuses on the thinking processes behind change: the five focusing steps, the logic of cause and effect, the search for simple solutions to complex problems, and the “evaporating cloud” method for resolving conflicts. The book also turns from analysis to implementation, examining why organizations resist change, how consensus is built, and what kind of leadership is needed to move from recognizing a constraint to acting on it. It is aimed at readers interested in operations management, systems thinking, business strategy, and organizational change, especially those who want to understand how a bottleneck can become the clearest place to begin asking better questions.
Author: Eliyahu M. Goldratt
Publisher: North River Press
Publication Year: 1990